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World Superbike of Imola
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| Delivery times |
| In general, tickets for World Superbike races are available only 2-3 weeks prior to the event. This means that in most cases Goto will not be able to ship the tickets to you any sooner than approximately 7-10 days ahead of the race. If this interferes with your travelling plans, please notify Goto and he will try to make alternate arrangements in time. |
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| Delivery service |
| Goto ships all his tickets with UPS express service. Next day delivery is assured for most parts of the UK and Western Europe. For the Channel Islands the rest of Europe and the US/Canada it takes two working days. All other destinations take between 3-5 working days. These times are indications and no rights can be reserved on the basis of this. Please be aware that UPS delivers during office hours and that someone, not necessarily you, needs to sign for the tickets. Therefore Goto recommends you to use your office address as the delivery address for your order. |
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| Delivery tracking |
| As soon as the shipment of your tickets is prepared, you will receive an email by UPS with the airway bill number. With this number you can track the package from the UPS website and check the transport status of your tickets. A link is also included in the notification email. |
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| Delivery address |
| In case you want to have your tickets delivered at a location other than the address filled out with your order, you can always change the delivery address until about 2-4 weeks prior to the race. It is your responsibility to notify Goto in advance of a necessary change of the delivery address, for example in case of travelling or moving plans Please be aware that a pick up at the gate is not possible. However, Goto can enable a ticket delivery around the world for you. Just notify him on your plans in time and he will be pleased to assist you in making the arrangements. |
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| Delivery cost |
| Depending on the location where you want to receive the tickets, the costs are between 17 and 27 Euro per shipment. In your basket you can check your shipping fee by selecting the country. |
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| Credit card payment |
Goto Tickets accepts payment by credit card, Paypal, Maestro and bank transfer. Please find below a more extended explanation of the payment options we offer in our online ticketshop. Using your credit card / Maestro or Paypal account is easy. In the payment selection screen you select the payment option of your preference. The billing address should be the address where you receive your (credit card) statement. After you have checked your order you will be taken to the payment interface. This interface is hosted by Ogone. in Ogone you will need to enter the required details to complete your payment. All necessary information is explained in the Ogone screen. We us a secure server for all payments so the chance of (credit card) fraud is minimised. For further information on security and privacy please read our Security and Privacy section. Offline payment |
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| Bank payment |
| If you do not hold a credit card or if you would rather not use it on line, Goto also offers the possibility to pay for your tickets by making a bank transfer to us. Just complete your order on the website and select the bank transfer option in the payment selection screen. Within 24 hours after ordering on the website, Goto will send an invoice to the billing address as well as instructions on how to transfer the amount concerned with your order. From the moment you send in your order, Goto will reserve your tickets for 8 (business) days. Failure to transfer the amount to our account in that time frame will result in the order being cancelled without notice. Please know that apart from filling out a bank transfer form you can also use a cheque to transfer the amount concerned with your bank order to Goto. |
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| Goto is 100 per cent committed to protecting your security and privacy: he knows that when you shop online, you want to know that your name, address, credit card details and any other information you give us is kept safe and secure, and promises to do so. |
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| Secure Socket Layer (SSL) |
| Goto's SSL software encrypts all your personal information including credit or debit card number and name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. To make sure your connection is secure, please check the bottom of your browser for a closed lock. |
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| Privacy |
| Your information is kept on file for future reference. Goto understands how annoying junk mail is and therefore promises not to pass on your e-mail address, home address or any other private details to any party without your consent. |
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| Goto cannot cancel your order. Once you confirmed your purchase in his ticketshop Goto can not accept either cancellation or reimbursement. |
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